Consider how often you use a smartphone or tablet. We've all had the experience of banking, or shopping, or filing an insurance claim on a mobile device. But say you're on your phone and you find a fraudulent charge in your bank account, or you have trouble completing a purchase and need to contact someone for support. Right now, in most apps, your only options are to leave the app and call an 800 number, send email feedback, or actually go into the store or branch.
These support solutions were NOT designed for mobile.
Companies are investing millions of dollars in their mobile-first initiatives, and yet they still rely on outdated, ineffective, low-tech channels to communicate with with their mobile customers.
Customer support has been left behind with yesterday's technology.
The current system is broken. We're here to fix it.
We are leading experts in telephony/VoIP technologies, with the startup and business experience to transform mobile communication.
Our technology was developed by the same engineers that built TeleSign, which protects 8 of the top 10 largest Internet properties against fraud. The technology behind ShowKit was originally incubated at Curious Minds to meet the needs of several internal projects, including for a company called Ringadoc. We realized that our solution could help fill a significant communication gap in all mobile apps, so we launched ShowKit to share our technology with other companies and developers.
Meet the team that is revolutionizing mobile communication:
With eight years of experience as a software engineer, Anthony is an expert in mobile and web technologies. Prior to ShowKit, Anthony served as Lead Engineer of Mobile R&D at Northrop Grumman, where he managed a research & development team and was honored for his work developing life-saving mobile situational awareness technologies for the US military. Most recently, Anthony served as product manager and lead developer at Curious Minds, managing a team in developing several software products. Anthony is on the technology committee for the 1921 Foundation.
Co-Founder, Business Development & Marketing
With more than five years' experience in research, data analysis and marketing, Emily spearheads these efforts at ShowKit, emphasizing analytics and lean methodology. Emily previously hired, trained and managed a team to test new media marketing strategies with TigerLead Solutions (acquired by Move Inc.), and most recently ran business development and product development with Curious Minds. Emily leads a planning committee for the Women in Tech Network, and is the "Entrepreneur in Residence" for Women in LAVA (Los Angeles Venture Association).
Co-Founder, Customer Acquisitions & Support
Adrian specializes in customer acquisition and technical support at ShowKit. He previously served as Chief Product Specialist at Porsche and BMW. He is a results-driven professional with a knack for creating new partnerships. He recently received his Certification in Information Technology and is currently in the process of receiving his Certification in Network Security.
Tom is a veteran VoIP and video developer. As a Principal Software Engineer at Logitech/LifeSize, he worked on HD Teleconferencing technologies. As a Director of Engineering at ViaSense, he developed perceptually-based video coding technologies guided by a human retinal model. Tom has contributed to projects that were acquired by AOL, Macromedia, and Exodus.
ShowKit is made for developers, by developers. We're video app veterans, dedicated to providing you with an intuitive SDK that works right out of the box. Contact us with questions or comments anytime.
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